On March 8, Etihad Airlines successfully executed the transition to the Amadeus Altéa Passenger Service System.
With a 20% flight discount using the coupon code EYFLASH20, the airline has launched a flash sale on etihad.com to commemorate this, which also marks the 20th anniversary of the Abu Dhabi-based carrier. The sale is only available until Tuesday, March 14 at midnight.
With the Amadeus Altéa travel technology suite, all Etihad Airways flights between Abu Dhabi and its global network of airports are now managed, providing a quicker and easier check-in and boarding experience.
Antonoaldo Neves, Etihad’s Chief Executive Officer, said: “Amadeus provides us with the tools we need to continue enhancing our guest experience and improving our operations into the future. It will mean further upgrading the digital experience we offer our customers when booking online through etihad.com or using our mobile app and self-service tools, giving them even greater control and flexibility in managing their journey.
“It also gives our valued partners in the travel industry a much richer, relevant and dynamic shopping experience, and supports our continued journey with them.
“The move to Amadeus has been the largest IT project we have undertaken in the last decade with more than 100 IT processes moved over, and over 6,000 colleagues trained to use the new system. Every single element of the transition was planned and rehearsed with scrupulous testing at every stage. I want to thank all our colleagues and business partners who worked so hard to make this happen.”
